Product and Design Producer
Wikia is a collaborative publishing platform that enables communities to discover, create, and share content on any topic in any language. Community-created wikis cover everything from the latest games, anime, music and TV shows to eco-friendly living and the world's best chocolate chip recipes.
With 275,000 enthusiast communities attracting more than 45 million global unique visitors each month, Wikia is the largest user-generated media company and is a Top 50 site, according to Quantcast. Wikia was founded in 2004 by Jimmy Wales and Angela Beesley, and is headquartered in a brightly colored SOMA office in San Francisco, CA.
Product & Design Producer
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The Product and Design Producer is responsible for guiding all design projects through the design process. The Product and Design producer will work closely with the design team and their partners to ensure that the partners receive their requested deliverables in a timely fashion, setting up and managing all aspects of the project from inception to delivery, allowing the designer to focus on the design work.
The Product and Design Producer acts as the project manager, working with the design team’s partners to kick off projects, gather requirements, manage time-lines, feedback and revisions and distribute deliverables. The candidate will be required to manage the process and ensure that it’s optimised to serve the differing needs of our partners within and outside of Wikia.
The roll will also involve working with the product team to work on special projects; projects that are high value but that don’t fall under the remit of a product manager. Examples include managing user testing programmes and working with communities to gather feedback.
This position requires an strong leadership skills, organizational skills and a self starter attitude. The candidate must be able to manage multiple projects and prioritize them according to business value, internal and external deadlines. A positive and energetic attitude and a diplomatic nature are a must.
Design Producer
- Primary point of contact for all internal clients (sales co-coordinator, marketing team, community team and product managers). Ensure there is an effective communication loop between internal clients and design resources and that all expectations and constraints are surfaced in a respectable manner.
- Work closely with the Marketing Coordinator to manage external clients. Although the Marketing Coordinator is the primary point of contact, the Prodct and Design coordinator will be present and kick off meeting to ensure all assets needed for kickoff and asked for and collected.
- Collect design requests and schedule design resources based on skill-set, priority and deadline. Ensure that the brief is complete and agreed upon by all approving parties.
- Coordinate kick off meetings between the internal clients and the designer.
- Enable the design team to work efficiently and meet client needs by ensuring:
- the deliverables of the project are clear and defined
- the deadline is realistic based upon resources.
- required assets are available
- work meets brand and community guidelines
- collecting and packaging feedback from clients
- Highlight and escalate priority and capacity issues to Design and the client where appropriate
Product Coordinator
- Support Product Management team with cross-functional programs
- Support Product and Community team in creation and operational aspects of the Community Council
- Support Product and User Experience team in recruiting and running of user testing labs.
Skills and RequirementsEdit
- 3-5 years of experience in project management specifically with cross-functional projects and teams
- Ability to manage multiple projects across several clients with varying deadlines and . deliverables
- Excellent communication skills. Ability to listen, interpret and effectively communicate feedback to design team.
- Positive can-do attitude with a realistic understanding of what can be done.
- An ability to evangelise and implement process, and maintain standards to improve the output and efficiency of the design and product team.
- An understanding of the online web and the design process.
How to ApplyEdit
Please send your resume, cover letter and examples of your work to hiring@wikia.com and include “Design Producer” in the subject line. We look forward to hearing from you!
